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The Equipment Import allows the User to INSERT new records and UPDATE existing Equipment records if a match is found.

Note: The Equipment import cannot assign an Equipment to a Service. To do this task, the Equipment must be created first, and then the Service import can be used to make the assignment.

Matches On

Asset Tag

The Equipment Import first attempts to match on the Asset Tag.

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Conditionally Required if the Has Units flag is set on the Equipment Catalog .

Datatype is String.

Contact Owner

Datatype is String.

If the existing Contact is not a Customer type Contact, the record fails to Import.

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Datatype is String.

Only the Code From the Department Hierarchy is expected.

New Equipment ID

Datatype is String.

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Default value is blank.

Owner

At least one Owner (either Customer Number, Dept Hierarchy Code, or Dept Hierarchy Name) may be Required IF the following conditions are met:

The Import is attempting to INSERT the Equipment record and the Equipment Status is Assigned.

Otherwise, the Owner field is NOT required.

Customer Number

Data type is String.

Default value is blank.

Dept Hierarchy Code

Data type is String.

Default value is blank.

Dept Hierarchy Name

Data type is String.

Default value is blank.

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Permitted values are from List Values of type LOCATION_TYPE: Site, Building, Floor, Room, Cube, Truck, Closet, Rack, Elevation, Manhole, or Warehouse.

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  • If attempting to UPDATE existing Equipment, none of these Required fields except the Match On fields are needed.
    For updates, it is assumed that the Required values are already entered. For updates, you only need to provide enough values to successfully find the Equipment record you are trying to update (Asset Tag or Equipment ID, and maybe Location).
  • If the Equipment Catalog has the 'Has Units' flag set, a Units value must be provided or an error happens.
    Units must be a positive integer or a zero. Null and negative values are not allowed. If the Equipment Catalog does not have the Has Units flag set to True [1], any provided Units value is ignored with no error or warning.
  • The Equipment import cannot associate Equipment to a Service. See the Service Import for a way to do this.

UDF Associations

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