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While other System Tables Grids perform similar functions for specific lists like Class of Service and Service Hosts, the items on the List Entries grid populate a wide array of drop-down lists throughout the application.

Because of the large quantity of items on the Grid, it is probably easiest to organize the Grid items by searching for specific Types of lists. Examples of 'Types' include 'Call Type', 'Pair Status', and 'Warranty Length'.

  • List ID - Unique identifier.
  • Type - Value to identify type of selected field.
  • Order - Numeric index in which this item will show up in the list. Lower values will appear first in the list.
  • Value - One value for the current type.
  • Description - Plain text description of the List option.
  • Status - Status of this list item.
  • System Use - Whether or not this item is System Use.

Adding a New List Value Entry

To add a new list entry, click the button located immediately above the Grid.

In the List data entry form, the User is prompted to define three required fields: Type and Value.

'Type' defines the list itself. Select a 'Type' from the drop-down list of list Types that exist in the system.

Input the Value manually. The 'Value' represents the new option that will appear on the appropriate list's drop-down menu. Consider the example above; if 'Address Type' is selected as the list 'Type', a reasonable 'Value' might be 'Sales Office', 'Warehouse', or 'Shipping Center'.

Saving the New List Value Entry

Once all required fields have been satisfied, click the button located at the bottom of the List data entry form. The new list entry will appear as an item on the original List Entries grid.

The new list entry will also appear as an option on the appropriate list's drop-down menu throughout the application. Admin Users can add as many list entries to as many lists as desired.

Editing Existing List Value Entries

Admin Users can edit list entries by double-clicking on any item on the List Entries grid or by selecting an item and clicking the button located immediately above the Grid.

This action opens the item's List data entry form. The User can define the item's inputs by following the protocol established earlier in this section. Once all required fields have been satisfied, click the button at the bottom of the form.

The List Type field cannot be edited from the Manage Lists form. To edit or remove List Types see List Types.

Deleting List Value Entries

Admin Users can delete existing list entries by selecting the appropriate item on the List Entries grid and clicking the button located immediately above the Grid. The deleted list entry will no longer appear as an item on the List Entries Grid or as an option on the appropriate list's drop-down menus throughout the application.

Items on the List Entries grid that are in System Use cannot be deleted.

Re-Order Selection

The 'List Values Order' form is made available anytime there is a series of options in a drop-down that can have differing orders within that drop-down. An example of this is on the List Values Grid. Click the Reorder Selection button to reorder the items.

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