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Release 2.1.4.8 is now available. This patch contains a number of stabilization fixes and refinements. We will begin scheduling 2.1.4.8 updates on customer Test systems starting February 15th, 2019. Please send any scheduling requests to help@pcr.com.


Key



Component

Description

Type

Incident(s)

Documentation

Billing

Fixed an issue where the View Bill Service Summary was blank for Other Equipment Charges and Other Service Desk Charges.



IN201834648

Service Desk

Fixed Multiple issues with the Service Desk Wizard:

  • The Wizard now creates Change/Remove Actions for Suspended Services.
  • Fixed an issue where Move Actions created by the Service Desk Wizard were not adding the "Move-To"
    Location on Equipment loaded from the Service.
  • Fixed an issue causing the Service Grid on the Location 360 Form to display duplicate entries.
  • Fixed an issue preventing Location selection on the Service Desk Wizard for Multi-Location Services.
  • Fixed an issue where the wrong SDC was selected for Upgrade/Downgrade Actions.
  • The Location Field is now "Read-Only" for Change/Remove Actions on Services with no Locations.

IN201834801

IN201834580

IN201834648


Added a "Move-To" Location field to the Service Desk Wizard for Change Actions.







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