Release 2019.1 is now available. This patch contains a number of stabilization fixes and refinements. We will begin scheduling 2019.1 updates on customer Test systems starting March 21st 2019.

Note: All versions after 2018.1 require an upgrade to PHP 7.2, most updates to test systems will need to occur during non-business hours. Please send any scheduling requests to help@pcr.com.

Licensed Customers will need to install PHP 7.2 before we can upgrade test to 2019.1, the instructions can be found here: PHP 7.2 Upgrade. Please consult PCR before upgrading your system.

Key

Initial Release

Component	Description	Incident(s)	Documentation
API	Added the ability to use Authentication with API calls.		API API Permissions Authorization Parameters
	Added the ability to Add and Update Contacts via the API.		Contact API Calls
	Added the ability to specify the Source field using the Service Desk API.		Service Desk API Calls
	Added an API Request Log to assist users with troubleshooting API calls. The log contains all Requests made to the PCR-360 API and the Response.		API Request Log
	Added the ability to associate Equipment with a Service Desk Item via the API.		Service Desk Equipment API Service Desk API
	Added the ability to add or update the Rating Group via the Services API.		Services API
	Added the ability to specify an SDC with a Service Desk Action API call.		Service Desk Action API
	Added the ability to Stop the following types of Charges via the API: Service Charges Equipment Charges GLA Charges	IN201833443	Equipment Charges API Service Charges API GLA Charges API
	Added the Effective Flag to the following Charge APIs: Service Charge Equipment Charge GLA Charge		Equipment Charges API Service Charges API GLA Charges API
	Added the ability to create the following Action types via the API: Add Locations Actions Change Owner Actions Service ID Actions	Users Group	Service Desk Action API
	Modified the names and columns for various API tables.
	Added a check to the Services API POST to allow editing a Service with a Formatted Service ID. The API now checks for the Service, removing the requirement that Service RECID be passed via the API Request. Previously the API incorrectly created Duplicate Services.		Services API
	Corrected the API Service Charge Error message to properly reference the Service Charge rather than Equipment Charges.
	Corrected an issue with the Service Desk API not filling in all Auth Code Service Details. Added additional fields to Service Desk API - auth_code_type - classes_of_service - bandwidth		Service Desk API
	Updated the API to send proper response codes. API sends a 400 response code when the API key is missing or has invalid permissions. API requests now fail with a 503 response code when the application is in Maintenance Mode. More codes are specified in the documentation.		API Response Codes
	Fixed an issue where the GLA API was not properly enforcing required GLA Components.		GLA API

Billing & Charges	The Bill process will be prevented from running if the Bill range overlaps an existing bill.		Bills
Calls	Fixed an issue where Call Rating would sometimes use the wrong Service Host value for Rating.	IN201832461
CustomerCenter
CustomerCenter
Escalations & Notifications	Added the following verbs to Escalations Sequences: POST (Create) PATCH (Change) PUT (Replace) DELETE		Escalations / Notifications
	Changes to the Escalations Sequences Form: Updated the Escalations Sequences Form to allow only JSON for Service Host Rest Escalations. Removed the Table from the Escalations Sequences Form and replaced it with a JSON input area that validates JSON for Service Host Rest Escalations. Added a Template Data Selector to the Escalations Sequences form for Service Host Rest Escalations.		Escalations / Notifications Escalations / Notifications Prior to 2019.1 (for comparison)

General	Added a Source column to the Authentication Log to indicate whether a user logged in using LDAP, Shibboleth, the API etc.
	Renamed some Authorization Constants: Renamed AUTH_SESSION_EXPIRATION_SECONDS to AUTH_SESSION_ACTIVITY_SECONDS Renamed AUTH_SESSION_REMEMBER_SECONDS to AUTH_SESSION_LIFETIME_SECONDS Replaced AUTH_ADAPTER = "DbTable" with AUTH_ADAPTER = "Native"		Authorization Parameters API Permissions API
	With this release, the Catalog tab and the Default Charges tab are always visible on the Equipment Catalog form.		Equipment Catalog
	PHP 7.2 removed support for mcrypt. All usages of mcrypt in PCR-360 have now been replaced with Openssl.
	Fixed an issue where the Adhoc Query Builder form would fail to load for certain users.	IN201832648
	Fixed and issue where saving a Perspective sometimes unchecked the Auto Load Data checkbox.	IN201622826
Imports & Exports	Added an Equipment Catalog Import.		Equipment Catalog Import
	Added the ability to Unhide Locations using the Cable Full Path Import or the Location Import.		TBD
	The Pair/Strand, Ports/Pins/Lens, and Full Path Imports now account for duplicate Equipment IDs. If the same Equipment ID exists on multiple Equipment records in the application, and is referenced in the import file, the import will insert an error line into Imported Records instead of failing the entire file.	IN201833921 IN201833126	Ports/Pins/Lens Import Pair/Strands Import Cable Path Full Import Imports
	Fixed an issue causing the GLA Import to fail when trying to populate a GLA Picker UDF on a GLA.
Inventory
Inventory
People
Reporting
Service Desk







Services

Database Changes in 2019.1

Table Name	Change	Table Changes
APIS	Removed
AUTHENTICATION_LOG	Updated	Added AUTH_SOURCE VARCHAR(20)
BILLS	Updated	Added BILL_END_DATE DATETIME NULL Changed BILL_END_DATE to not allow NULL
API_KEYS	New
API_KEYS_PERMISSIONS	New
API_KEYS_USERS	New
API_KEYS_USERS_TOKENS	New
API_PERMISSIONS	New
API_REQUESTS	New

.Release Notes v2019.1

Component

Description

Type

Incident(s)

Documentation

API

Billing & Charges

Calls

CustomerCenter

Escalations & Notifications

General

Imports & Exports

Inventory

People

Reporting

Service Desk

Services

Database Changes in 2019.1