PCR-360 can be upgraded at any time that the customer chooses. PCR does not force upgrades on customers. However, it is recommended that you upgrade when possible in order to take advantage of improved application features.
PCR supports bug fixes for the current and the newest previous version. We will identify bugs in older versions. The bug may have been fixed in a current version.
However, if a bug is found in an older version the bug will be fixed in the newer version and not in an unsupported version. For example, bug fixes for 2019.1 and. 2018.1 are supported for PCR-360. If you currently have version 2.1.4.7 and you find a bug, that bug will be
addressed in 2018.1 and 2019.1. and not 2.1.4.7.