The Enhance 911 (E911) service creates and exports a file for reporting 911 services.
The exported file uses a fixed-length file formatting in accordance with the NENA2 Standard.
Running the E911 Report Manually
- Go to 'Admin > Imports / Exports > Export Files'.
- Select the 'E911' Record from the Grid, then click the button.
- Check the 'Test Mode' checkbox. It is very important to make sure to run the Report manually in 'Test Mode'.
While in this mode, the Report will not be updated within PCR-360's memory but updates will be visible in the output and will be generated quicker than when running normally. - Click either of the two Export File Buttons.
- The button will display the Report in the browser.
- The button will download the Report to your machine.
CUSTOMER_NAME
The CUSTOMER_NAME field will be populated with the Service Owner. This can be either a person or a department. The report does not differentiate between the two owner types and will simply display the name of the owner.
Location
The Location field is populated by the locations hierarchy. Here are a few examples:
- 1234 Building Name > Floor 2 > Room 12 would populated as 1234 Building Name Floor 2 Room 12
- 1234 Building Name > 2 > 12 would populated as 1234 Building Name 2 12
- 1234 Building Name > 12 would populated as 1234 Building Name 12
PCR-360 provides configuration options to format specific location types as well.
For example, separate each sub location by a comma and add Floor before each floor in a location field:
- 1234 Building Name > Floor 2 > Room 12 would be populated as 1234 Building Name, Floor Floor 2, Room 12
- 1234 Building Name > 12 would be populated as 1234 Building Name, Floor 12
Remove the floors from each location:
- 1234 Building Name > Floor 2 > Room 12 would be populated as 1234 Building Name Room 12
Custom Location Formatting
Reported Services
The report will only show a service if ALL of the following conditions are met:
- The Building has the Report 911 flag enabled
- The Service Catalog has the Report 911 flag enabled
- The Service has the Report 911 flag enabled
- The service is active or suspended
- If a multi-location service, the E911 Location must be set
Unless a service is multi-location, the Report 911 flag is ignored for all locations except buildings.
In the instance of a multi-location service, a single location must have the E911 Location enabled from the Locations grid on the service.
All File Columns
DATA_COLUMN | FIXED_START | FIXED_WIDTH |
---|---|---|
FUNCTION | 0 | 1 |
NPA_CALLING_NUMBER | 1 | 10 |
HOUSE_NUMBER | 11 | 10 |
HOUSE_NUMBER_SUFFIX | 21 | 4 |
PREFIX_DIRECTIONAL | 25 | 2 |
STREET_NAME | 27 | 60 |
STREET_SUFFIX | 87 | 4 |
POST_DIRECTIONAL | 91 | 2 |
COMMUNITY_NAME | 93 | 32 |
STATE | 125 | 2 |
LOCATION | 127 | 60 |
CUSTOMER_NAME | 187 | 32 |
CLASS_OF_SERVICE | 219 | 1 |
TYPE_OF_SERVICE | 220 | 1 |
EXCHANGE | 221 | 4 |
ESN | 225 | 5 |
MAIN_NPA_NUMBER | 230 | 10 |
ORDER_NUMBER | 240 | 10 |
EXTRACT_DATE | 250 | 6 |
COUNTY_ID | 256 | 4 |
COMPANY_ID | 260 | 5 |
SOURCE_ID | 265 | 1 |
ZIP_CODE | 266 | 5 |
ZIP_PLUS_4 | 271 | 4 |
GENERAL_USE | 275 | 11 |
CUSTOMER_CODE | 286 | 3 |
COMMENTS | 289 | 30 |
X_COORD | 319 | 9 |
Y_COORD | 328 | 9 |
Z_COORD | 337 | 5 |
CELL_ID | 342 | 6 |
SECTOR_ID | 348 | 1 |
TAR_CODE | 349 | 6 |
RESERVED_36 | 355 | 15 |
RECORD_DUE_DATE | 370 | 6 |
DATE_STAMP | 376 | 6 |
RESERVED_39 | 382 | 119 |
STATUS_INDICATOR | 501 | 1 |
RESERVED_41 | 502 | 9 |
END_RECORD_MARKER | 511 | 1 |
Example Output
I804000000010 E Franklin Ave Richmond VA246/S1253 10 East Franklin 00001 VCU Telecommunications Services 40 8040000000 070617 C23284 * I000000003510 E Franklin Ave Richmond VA246/S1253 10 East Franklin 00001 Massey Cancer Center 40 0000000035 070617 C23284 * I616867530910 E Franklin Ave Richmond VA246/S1253 10 East Franklin SokolowskiJeremiah 40 6168675309 070617 C23284