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The Zero/Low Calls Report Event can be triggered using Custom Logic. The following parameters are Required to execute the Event.
/**
* Event: Zero/Low Calls Report
* Listener Class: Application_Model_CallDetails_CallDetails
* Listener Method: eventZeroCallsReport
*/
{
"date_range":"Last 30 Days", //Value entered in Date Range
"service_host":"22", //RecID of Service Host
"call_count":"10",
"duration":"30",
"service_host_display":"Avaya", //Name of Service Host
"dateRange":[
1662177600, //Not sure what these numbers represent? Hopefully a Dev will know!
1664769600
],
"eventBroadcastBy":"216121",
"eventBroadcastTime":"Oct 3, 2022, 2:50 pm",
"eventBroadcastDayofWeek":"1",
"eventBroadcastHourMin":"1450",
}