GLA API Calls

Reading Data

In an effort to make the PCR-360 API more flexible, PCR has made the decision to no longer create individual endpoints for all the different data types. Instead, PCR is encouraging Users to use the SQL endpoint with a structured SELECT statement to retrieve exactly the data you want. Please see the SQL endpoint documentation for more information.

Example SELECT query for retrieving GLAs and their Components:

SELECT * FROM V_GLA_COMP_COMB_ADMIN;

Lists

When doing an INSERT or UPDATE for GLA records, it is sometimes necessary to provide values that exist elsewhere in the system. The LIST method can help to retrieve available options for these values. Below is how to make a LIST request:

GET http://DOMAIN/api/API_KEY/gla.OUTPUT?LIST=LISTTYPE

Searchable

If a LISTTYPE is designated as searchable in the table below, adding the "SEARCH" param will return values that contain the provided value.

GET http://DOMAIN/api/API_KEY/gla.OUTPUT?LIST=LISTTYPE&SEARCH=test

Parameter	Replace With
LISTTYPE	The type of List to be retrieved. Types can be found below.

List Types

Type	Description	Extra Parameters*	Searchable
CHARGE_CATALOG	Get available Charge Catalogs		Yes
CONTACTS	Get available Contacts	CTYPE - Type of contact. Example: "worker"	Yes
DEPTHIER	Get available Departments		No

Charge Catalog Results

{
        status: success,
        page: 1,
        count: 64,
        total_count: 64,
        charge_catalog: [
            {
                RECID: 167,
                NAME: Starship Detailing,
                DESCRIPTION: 1-time charge for cleaning of starships,
                AMOUNT: 126587,
                CHARGE_TYPE_LISTS_RECID: 1981,
                EXPENSE_TYPE_LISTS_RECID: 1182,
                PARENT_CHRG_CATALOG_RECID: ‘’,
                REVENUE_GLA_RECID: 1,
                USE_QUANTITY: 1,
                TAXABLE: 0,
                ALLOW_OVERRIDE: 1,
                CC_CHARGE_TYPE_VALUE: 1 time,
                CC_CHARGE_TYPE_CODE: 1_TIME,
                CC_EXPENSE_TYPE_VALUE: Default,
                CC_EXPENSE_TYPE_CODE: DEFAULT,
            },
	    {…}
       ]
}

Contact Results

{
        status: success,
        page: 1,
        count: 20,
        total_count: 20,
        contacts: [
            {
                RECID: 809,
                SERVICE_REP: Doe, John,
                STATUS: 1,
                CONTACT_TYPE_LISTS_RECID: 1147,
                C_TITLE_VALUE: null,
                C_TITLE_CODE: null,
                CTYPE_CONTACT_TYPE_VALUE: User,
                CTYPE_CONTACT_TYPE_CODE: USER
            },
            {…}
        ]
}

Department Hierarchy Results

{
        status: success,
        page: 1,
        count: 20,
        total_count: 20,
        depthier: [
            {
                RECID: 24,
                DH_NAME: Facilities,
                STATUS: 1,
                DEFAULT_SLA_DESC: null,
                DEFAULT_INCI_SLA_DESC: null,
                BG_NAME: Admin,
                DEPT_HIERARCHY_PATH: FM,
                DEPT_HIERARCHY_PATH_TOOLTIP: FM,
                NAME_AND_BG: FM – Admin
            },
            {…}
        ]
}

Writing GLAs

Available as of 2.1.4.5

GLAs can be easily added (INSERT) or updated (UPDATE) through the API. Each installation of PCR-360 can have a different number of GLA Components so this documentation generalizes the information, but knowledge of the specific system's requirements is necessary.

It is important to note that GLA Components can be added, but they CANNOT be updated via the API. When updating a GLA via the API, the request is limited to everything in the table below except the Component fields that begin with 'gla_item_'.

GLA Endpoint

http://DOMAIN/api/API_KEY/gla.OUTPUT

Available Fields

Field	Required	Data Type	Options	Default	Notes
recid	Conditionally*	Integer			*Required if attempting UPDATE on GLA
ledger	No	Integer	1 or 0	0	1 = Yes, 0 = No
status	No	Integer	1 or 0	1	1 = Active, 0 = Inactive
speed_code	No	String			Speed Code of the GLA
description	No	String			Description of the GLA
format	Yes	String	System Specific		Name of the Format of the GLA
revenue	Conditionally*	Integer	1 or 0	0	1 = marks GLA as Revenue / *Requirement: Either 'revenue', 'expense', or 'both' need to be set to '1'.
expense	Conditionally*	Integer	1 or 0	0	1 = marks GLA as Expense / *Requirement: Either 'revenue', 'expense', or 'both' need to be set to '1'.
taxable	No	Integer	1 or 0	0	1 = marks the GLA as taxable
gla_item_1	Yes	String			The first component of the GLA
gla_item_n	System specific*	String			See post script note

*Post script note: The value ‘gla_item_n’ represents any additional GLA Components a specific installation may have where 'n' is a sequential number starting at 2 and incrementing by 1 for each additional GLA Component. The necessity to provide each additional Component also depends on your installation of PCR-360. If a Users have any questions about how many GLA Components their system has and if the Components are Required, please contact your System Administrator.

Results

If the request is successful, the RECID of the GLA will be returned as follows:

{
    Status: success,
    page: 1,
    count: 1,
    total_count: 1,
    gla: 58337
}

In the above example, '58337' represents the returned RECID.

GLA App Record

Writing GLA Charges

Available as of 2.1.4.5

GLA Endpoint

http://DOMAIN/api/API_KEY/gla.OUTPUT

Available Fields

Field	Required	Data Type	Options	Default	Notes
type	Yes	String	CHARGES		This is REQUIRED when interacting with GLA Charges
recid	Conditionally*	Integer			*Required if attempting to UPDATE a GLA Charge
gla	Yes	Integer			RECID of the GLA for this Charge
catalog	Yes	Integer	Reading GLAs		Charge Catalog RECID for this Charge
prorate	Yes	Integer	1 or 0	0	1 = Prorate, 0 = Do not Prorate
description	No	String			Description of the Charge
amount	No	Float			Will be used if Charge Catalog does not have a Default Amount set
quantity	No	Integer			Quantity of Charge to be applied
billing_group	No	Integer			RECID of the Billing Group, if applicable
owner_type	No	String	'Contact' or 'Department'		Type of Owner of the Charge
owner	Conditionally	Integer	Contact , Department Hierarchy		RECID of the Owner, *Required if the "owner_type" is provided.
override_amount	No	Float			Amount to override the default amount with, if appplicable.

Results

If the request is successful, the RECID of the GLA Charge will be returned as follows:

{
    status: success,
    page: 1,
    count: 1,
    total_count: 1,
    gla: 2342
}

In the above example, '2342' represents the returned RECID.

GLA Charges Tab App Record

Locating GLA Data

Within PCR-360, these menu options lists a variety of Grids that can be used to help locate any of the required fields.

Main > Catalog > G/L Accounts (GLA)
Admin > Billing
- Specifically: Billing Group and Object Codes