(2024.2) Events Quick Reference

• Service Desk

  
  
  

  
  
  

• Services

  
  
  

  
  
  

• Inventory

  
  
  

  
  
  

• Payments

  
  
  

  
  
  

• Billing

  
  
  

  
  
  

• Import File Processing

  
  
  

  
  
  

• Historical Data Archiving

  
  
  

  
  
  

  
  
  

• Escalations

  
  
  

  
  
  

• Other System Events

  
  
  

  
  
  

• Network Events

  
  
  

  
  
  

• Avaya Events

  
  
  

  
  
  

These Events are a part of a separate module of the Application and will not be created on your Organization's install unless the Avaya Interface Module has been purchased.

• Cisco Events

  
  
  

  
  
  

These Events are a part of a separate module of the Application and will not be created on your Organization's install unless the Cisco Interface Module has been purchased.