(2024.1) Service Desk Change Actions - Miscellaneous
- Brian Dixon
- Bianca Rosa (Unlicensed)
Owned by Brian Dixon
Miscellaneous
This option is used to change Equipment, software, Charges on a Service, but not the Service itself.
The Service, Reference and SLA fields should be editable. The rest should be read only
Upon completion, the Service itself will not be changed, however any Equipment changes will show up on the Service.
When the Action is Finalized the Charges will be added to the Service.
See Quick Reference: Miscellaneous to create a Miscellaneous Order.