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(2022.1) Receiving Email (Service Desk Emails)

Configuration:

In order to recieve email

  1. PCR-360 must be configured with an Email Account capable of receiving email via the chosen API or transport type: 
    See (2022.1) Configuring Email
  2. An event must be created to periodically check for email
    EventSystem Check Email
    StatusPending
    Listener ClassPCR_Utility_EmailManager
    Listener MethodeventCheckMail
    Data
    {
    	"host":"customer.host.name"
    }