Release 2022.2 is now available; it is a minor release that contains new features and refinements.
NOTE: PHP 8.1 IS REQUIRED for this upgrade.
We will begin scheduling 2022.2 updates on customer Test systems starting on January 4th, 2023.
Notable Changes
- PHP 8.1 Support
- Note: PHP 8.1 contains significant changes to PHP. PCR recommends thoroughly testing PHP 8.1 and PCR-360 on your test system before installing PHP 8.1 on a production system.
Please review the Database Changes in 2022.2 and make any necessary changes to your AdHoc Grids, Custom Events, and API calls.
Review and Refresh Session(s)
We are planning two Review and Refresh sessions for 2022.2. The first session is scheduled for January 17th at 11:00 AM Eastern, and the second is scheduled for January 18th at 3:00 PM Eastern.
Key
Release 2022.2 (12-30-2022)
Component | Description | Type | Incident(s) | Documentation |
|---|---|---|---|---|
API | Added a new API Endpoint for Service Desk Charges. | |||
| Added the ability to create Inquires via the API. | ||||
| Added a tab for the authentication tokens to the API Permission form. | ||||
Billing | Added the Incoming and Outgoing trunk columns to the Call Detail and Call Detail Error grids. | Call Details | ||
Changes to the Call Details Rerate Calls Button
| IN-7743 | Call Details | ||
Catalogs | Added Attachments to the GLA form. | User Group 2019 | ||
CustomerCenter | Added split funding in CustomerCenter (i.e., the ability to split charges across multiple GLAs). | IN-4479 | ||
| The Location Required flag on the Service Catalog is now enforced by the CustomerCenter cart. | IN-5914 | |||
General | Added Email to the Users grid (under Admin). | Users | ||
Contact UDFs can now be displayed, as User Defined Columns (UDCs), on the following grids:
| IN-8049 | |||
| Added Authentication Log Retention. | Tenant Management | |||
| Added the ability to search the contents of the Service Reference field to the 360 search. | 360 View | |||
Imports & Exports | Port/Pin/Len Import Changes
| IN-5640 | Ports/Pins/Lens Import | |
| Added Equipment Catalog Import now supports adding or updating Vendors. | IN-6052 | Equipment Catalog Import | ||
| The Charge Catalog Import now supports Selective Billing. | Charge Catalog Import | |||
Inventory | Added printable and scannable barcodes to multiple forms. The Barcode tab and barcode report are available on the following forms and grids:
Note: This feature requires a license for the Barcode Module. | Barcode | ||
| Added Equipment Availability and Asset columns to the Warehouse Actions grid. | Warehouse Actions | |||
| Returned Equipment now allows Port/Pin/Lens, Attachments, and Remarks to be added. | IN-3613 | Inventory | ||
| Added Part Number, Modified By, and Modified Date to the Inventory Equipment grid. | IN-6749 | Inventory | ||
| Internal IP ranges can now be configured to allow duplicate addresses. | IN-3876 Users Group | |||
People | Added a Remarks tab to Vendors. | |||
Services | Added the following buttons to the All Services grid
| Reporting on Services | ||
Service Desk | Added the ability to save a Perspective on the Manage Service Desk Association form. | IN-7947 | Projects | |
| Added an Assign to Me button on the Service Desk Workflow grid. The button assigns the logged-in user as the worker of the workflow. | Service Desk - Workflow | |||
| Contacts from an Estimate are now carried over to the Order or Action when completed. | IN-3403 | Service Desk Estimates | ||
| Reformated the Activity/Remarks on Service Desk Printouts, so the Activity/Remark is on its own line and utilizes the entire width of the report. | Users Group 2019 | Service Desk Activity/Remarks | ||
| The Activity/Remarks section of the Service Desk Printouts now adjusts the heading based on what's selected. (i.e., Activity, Remarks, or Activity/Remarks) | Service Desk Activity/Remarks | |||
Switch Interfaces | Removed Service Host Partition from the multi-Location form and Service Desk Actions. | IN-7831 | Service Locations Tab |
* Indicates external documentation not written by PCR.
Database Changes in 2022.2
Default Schema
| Table Name | Change | Table Changes |
|---|---|---|
EVENTS | Updated | Added a new event |
GLA_ATTACHMENTS | New | |
IP_ADDRESS | Updated | Dropped the unique key on the IP_ADDRESS column |
TENANTS | Updated | ADD `AUTHENTICATION_LOG_DAYS` INT DEFAULT 365 NULL |
VENDORS_REMARKS | New |
Metadata Schema
| Table Name | Change | Table Changes |
|---|---|---|
| No changes | ||
Archive Schema
| Table Name | Change | Table Changes |
|---|---|---|
| No changes | ||