Welcome and Introductions
Recent and Planned Changes
COVID
Financial Systems
Help Desk Review
Looking Forward
CustomerCenter Redesign Demonstration
Custom Logic
OS and Database Support
Future Enhancements
Service Desk
Cable Infrastructure
Inventory
Tips and tricks
Reporting and AdHocs
API Integrations
Billing
Quality Assurance
Day Three Open Q & A
Manage space
Manage content
Integrations