Service Desk
Services
Inventory
Payments
Billing
Import File Processing
Historical Data Archiving
Escalations
Other System Events
Network Events
Avaya Events
These Events are a part of a separate module of the Application and will not be created on your Organization's install unless the Avaya Interface Module has been purchased.
Cisco Events
These Events are a part of a separate module of the Application and will not be created on your Organization's install unless the Cisco Interface Module has been purchased.