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The Call Types and Call Rates grids provide the user organizationgrid provides the Organization's financial team with catalog-type lists of the types of calls Calls that can be made by the organization Organization and the rates Rates that accompany them.
Call Types
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Navigate to the Billing Call Types grid (see image above) by clicking on the Billing icon in the 'Main' tab and then the node labeled 'Call Types' Admin > Billing > Call Types.
On the Billing Call Types grid, Users can add new Call Types and edit and delete existing ones. The purpose of adding new types here is to help classify calls when processing them out of call/carrier files.
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To add a new Call Type, click the 'Add' theĀ button located on the Grid Toolbar above the Billing Call Types Grid.
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