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After Selecting a Service:

  1. Click Save New Save New buttonImage Modified button.
  2. If there are any matching SDC's (Service Desk Classification) the User will see this screen and have the choice of choosing the appropriate SDC, saving without an SDC, or not saving the Action.

        Choose A Service Desk Classification formImage Modified

If saved (with or without an SDC) there will now have an Action number next to the SD#.

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