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GLA Permissions

GLA Permissions tabImage Modified

The 'GLA Permissions' tab will allow a User to limit a Contact to be associated with specific GLAs for greater administrative control. Whatever GLA Permissions are set here are the GLA(s) that the Contact will have access to via the CustomerCenter.

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To limit a Contact to a GLA(s) follow these steps:

  1. Click the AddImage Modified button.
  2. This will open the 'Add New GLA Permission' form.
    Add New GLA Permission formImage Modified
  3. Select the GLA or GLAs that are desired to associate from the grid. Filters and Search can be used to sort to the GLA(s) that are desired.
  4. Click the Save and Close buttonImage Modified button.

The GLA Permissions will be added to the Contact record. Any time Users attempt to assign a GLA through the CustomerCenter for this Contact record, the GLA(s) available will be limited to the ones in this list.

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If the Contact should never be allowed to be associated with a GLA simply click thePermit None buttonImage Modified button. Any previously associated GLA(s) will be removed and a message will appear in the grid that says 'No GLA entries may be used with this Contacts entry.' By default, when a new Contact is created the Permit None option is automatically added.

To remove the 'Permit None' restriction, simply select the message in the grid, and then click the Delete Selected buttonImage Modified button.

Coordinator GLA Permissions Inheritance

Any GLA Permissions that the Coordinaror inherits from their Department will be displayed on the 'GLA Permissions' tab by pressing the Inherited Permissions buttonImage Added button.

View Inherited Permissions exampleImage Added