- On the Request Professional Services form at help.pcr.com, enter the following information.
- Enter a Summary of the work needed. This is a required field.
- For example, "Make the Service Reference field required".
- For example, "Make the Service Reference field required".
- Enter the type of work requested in the What Kind of Service? field. This is a required field.
- Custom Events - create customized behaviors in PCR-360
- Custom Integrations - connect with external applications via the API
- Custom Validations - add validation logic for some data type
- Data Refreshes - copy prod data to test to keep test data current
- Importing a File - help writing Imports or Import Conditional Logic
- Paid Feature - pay to add a specific feature, or escalate a feature into a specific patch/version
- Report Writing - get an AdHoc grid built to specification
- Training - request additional training above and beyond the initial training PCR provides
- Enter a Description and outline your requirements for the requested work. Make sure to include all relevant details of the needed work.
- If there is a particular date the upgrade should be done on, enter that date in the Requested Completion Date field.
- Any additional information can be entered into the remaining optional fields:
- Requested Completion Date
- Impact
- Attachment
- Click the Create button.
The Professional Services Request will be submitted to the PCR Account Manager who will confirm details and work to schedule the requested work.
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