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This Import allows Users to Import Usage records and is functionally similar to the Calls Import.
The resulting usage will appear in the Usage Details and Usage Detail Errors grids.
Matches On
Usage matches on the Service ID field.
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There are no current Conditional Logic flags for the Usage import.
Errors
Because of the very large volume of Imported data that can occur for Calls and Usage Imports, the Error reporting is done very differently. For other Imports, if an Error happens, the Error is reported in the Imported Records grid. For Calls and Usage, the Error is stored as a code in the Call or Usage record. The available codes are in this list. This list is shared for Calls and Usage. Some of these are specifically for Calls and never happens for Usagehappen for Usage.
After running a Usage import, you can go to the Usage Details or Usage Detail Errors grids, and these Error Codes will be under the "Error" column. If you use the Usage Details grid, you will need to remove the default Filter on the Status column to see the records with errors.
Errors
An error occurred during the Import File Processing. This re-tries each night.
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