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Multiple failed attempts to login trigger a security feature in PCR-360. When a User fails to log in by entering the wrong password multiple times, the User account is set to 'Inactive'. 
Even if a valid attempt is made, the login is denied. This allows the Admin to verify the User attempting to login is a valid User and not a malicious attacker attempting to log in. If the User is a valid User, the Admin can set the User record to 'Active' to allow the User can log in. The number of attempts a User can make before their account is set to Inactive is controlled by the Configuration Option AUTH_THRESHOLD_BADPASSWORD .
Contact Associating
When adding a new PCR-360 User, the User has the ability to associate the New User with an existing PCR-360 Contact or create a new one right from this screen.
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