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changes.mady.by.user Robert Sims (Deactivated)

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changes.mady.by.user Joe Theuerkauf

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Comment: Clarify scheduling conditions for old-version issues

PCR-360 can be upgraded from major versions without issueat any time that the customer chooses. PCR does not force upgrades on customers. However, it is recommended that you upgrade when upgrades are done as soon as possible in order to take advantage of improved application features. PCR supports Bug Fixes bug fixes for the current and the newest previous version. We will identify bugs Bugs in older versions , but the fix will be the need to upgrade to a supported version, as we will not patch unsupported versions.For example, we currently support Bug Fixes for 2019.1 and. 2018.1 for PCR-360. If you currently have version 2.1.4.7 and you find a bug, the recommended fix will be to upgrade to either 2019.1 or 2018.1will be identified but will only be investigated and scheduled for fixes in a current supported or upcoming release. For example, if the current production release is 2019.3, then 2019.3 and 2019.2 are actively supported with hotfixes. Issues found in older versions will be scheduled based on their severity as either a fix in a future release or a hotfix to a supported release.