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Note: This list of services differs from the Services Catalog in that Services only account for tangible services that are currently in-use or available for use. For example, while the Services Catalog lists all of the phone service types, the User organization could hypothetically provide the items that populate the Services grid are specific, ready-to-use Phone Services with working phone numbers and relevant Equipment.
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Once a Service is created, the Service Catalog can not be changed, except by using Bulk Update, on available Services, or by using an Upgrade/Downgrade Service Desk Action. Both the 'Services API Endpoint' and 'Services Import' also are able to update the Service Catalog, similarly to Bulk Updating does.
Related Pages:
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