Soft Numbers
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The is the The Soft Numbers (sometimes called Line Appearance) tab is only available for Phone Services. Here, Users can choose to add an existing Phone Service as a Soft Number. Click the 
button the 
button located on the Grid Toolbar above the Soft Numbers Grid. Add a new Soft Number by clicking the 
button 
button. For example, all of the numbers in a department's numbers might appear on an administrative assistant's phone.
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