(2022.1) Zero/Low Calls Report Event
The Zero/Low Calls Report Event can be triggered using Custom Logic. The following parameters are Required to execute the Event.
Zero/Low Calls Report
/** * Event: Zero/Low Calls Report * Listener Class: Application_Model_CallDetails_CallDetails * Listener Method: eventZeroCallsReport */ PCR_Event::attachDb( "zero-calls-report", ["Application_Model_CallDetails_CallDetails" => "eventZeroCallsReport"] ); PCR_Event::trigger( "zero-calls-report", [ "date_range" => "Last 30 Days", //Value entered in Date Range "service_host" => "22", //RecID of Service Host "call_count" => "10", "duration" => "30", "email" => "test@test.com", //Optional field "service_host_display" => "Avaya", //Name of Service Host "dateRange" => [ 1662177600, //Not sure what these numbers represent? Hopefully a Dev will know! 1664769600 ], "eventBroadcastBy" => "216121", "eventBroadcastTime" => "Oct 3, 2022, 2 => 50 pm", "eventBroadcastDayofWeek" => "1", "eventBroadcastHourMin" => "1450", ] );