(v1) .Receiving Email (Service Desk Emails) v2019.2
Configuration:
In order to recieve email
- PCR-360 must be configured with an Email Account capable of receiving email via the chosen API or transport type:
See (v1) Configuring Email - An event must be created to periodically check for email
Event System Check Email Status Pending Listener Class PCR_Utility_EmailManager Listener Method eventCheckMail Data { "host":"customer.host.name" }
Help Desk Portal - Email: help@pcr.com - Phone: 616.259.9242