Release 2.1.4.8 is now available. This patch contains a number of stabilization fixes and refinements. We will begin scheduling 2.1.4.8 updates on customer Test systems starting February 15th, 2019. Please send any scheduling requests to help@pcr.com.

Key

Release 2.1.4.8-HF1 (03-20-2019)

Component	Description	Type	Incident(s)	Documentation
Billing	Fixed an issue with the View Bill not displaying Calls or Usage in the Service Summary.
Service Desk	Fixed an issue where UDFs were not populated on Actions created from the 360 Service Desk Wizards.		IN201834648

Initial Release

Component	Description	Incident(s)
Billing	Fixed an issue where the View Bill Service Summary was blank for Other Equipment Charges and Other Service Desk Charges.	IN201834648
Service Desk	Fixed Multiple issues with the Service Desk Wizard: The Wizard now creates Change/Remove Actions for Suspended Services. Fixed an issue where Move Actions created by the Service Desk Wizard were not adding the "Move-To" Location on Equipment loaded from the Service. Fixed an issue causing the Service Grid on the Location 360 Form to display duplicate entries. Fixed an issue preventing Location selection on the Service Desk Wizard for Multi-Location Services. Fixed an issue where the wrong SDC was selected for Upgrade/Downgrade Actions. The Location field is now read-only for Change/Remove Actions on Services with no Locations.	IN201834801 IN201834580 IN201834648
	Fixed an issue where UDFs were not populated on Actions created from the 360 Service Desk Wizards.	IN201834648
	Added a "Move-To" Location field to the Service Desk Wizard for Change Actions.

PCR-360 (Cloud-Archive)

.Release Notes v2.1.4.8

Key

Release 2.1.4.8-HF1 (03-20-2019)

Component

Description

Type

Incident(s)

Documentation

Billing

Service Desk