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.Events Quick Reference v2020.1

Owned by Brian Dixon
Last updated: Apr 06, 2020
12 min read


  • Service Desk

  • Services

  • Inventory

  • Payments

  • Billing

  • Import File Processing

  • Historical Data Archiving

  • Escalations

  • Other System Events

  • Network Events

  • Avaya Events

These Events are a part of a separate module of the Application and will not be created on your Organization's install unless the Avaya Interface Module has been purchased.

  • Cisco Events

These Events are a part of a separate module of the Application and will not be created on your Organization's install unless the Cisco Interface Module has been purchased.

Help Desk Portal - Email: help@pcr.com - Phone: 616.259.9242