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Managing SDCs
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Managing SDCs

Owned by Pete Stapley (Deactivated)
Last updated: Jun 08, 2020 by Karis Hathaway (Deactivated)Version comment

Getting Started with Service Desk Classifications (SDC)

Adding SLA Time Specifications to an SDC

Adding Workflow to an SDC

Adding Charges and Equipment to an SDC

Equipment Catalog

.Managing SDCs v2018.1
.Managing SDCs v2.1.4.7

Help Desk Portal - Email: help@pcr.com - Phone: 616.259.9242