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.Custom Events v2019.6

Custom Events may be created within PCR-360, however, support for these Events will be limited outside of Professional Services.  For specific questions, please send a message to your Account Manager. Any Errors encountered by the Custom Event, such as Error Details from an exterior API, will be added to the Error Log located at Admin > Error Log Explorer, as well as any related logs for Escalations.

The Events grid will store custom Event calls for PCR-360 to trigger Events in a particular instance of PCR-360.

New Custom Event form example

Logic tab

The Logic tab is where the Custom Logic can be written and reviewed.

A User can quickly review the code written for the specific event with the Validate PHP button.

Users will be limited to the white-listed functions for PHP in PCR-360. A list of the functions can be seen in PCR-360 by clicking on the Help button.

Schedule tab

Add New Schedule Event form example

Example

This example shows a Custom Event that invoking the call function: How can regular maintenance be scheduled for Equipment?

Help Desk Portal - Email: help@pcr.com - Phone: 616.259.9242