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(v1) .Release Notes v2.1.4.8

Owned by David Engblom
Apr 16, 2024
1 min read


Release 2.1.4.8 is now available. This patch contains a number of stabilization fixes and refinements. We will begin scheduling 2.1.4.8 updates on customer Test systems starting February 15th, 2019. Please send any scheduling requests to help@pcr.com.


Key


Release 2.1.4.8-HF1 (03-20-2019)

Component

Description

Type

Incident(s)

Documentation

Billing

Fixed an issue with the View Bill not displaying Calls or Usage in the Service Summary.



Service Desk

Fixed an issue where UDFs were not populated on Actions created from the 360 Service Desk Wizards.

IN201834648


Initial Release

Component

Description

Type

Incident(s)

Documentation

Billing

Fixed an issue where the View Bill Service Summary was blank for Other Equipment Charges and Other Service Desk Charges.

IN201834648

Service Desk

Fixed Multiple issues with the Service Desk Wizard:

  • The Wizard now creates Change/Remove Actions for Suspended Services.
  • Fixed an issue where Move Actions created by the Service Desk Wizard were not adding the "Move-To" Location on Equipment loaded from the Service.
  • Fixed an issue causing the Service Grid on the Location 360 Form to display duplicate entries.
  • Fixed an issue preventing Location selection on the Service Desk Wizard for Multi-Location Services.
  • Fixed an issue where the wrong SDC was selected for Upgrade/Downgrade Actions.
  • The Location field is now read-only for Change/Remove Actions on Services with no Locations.

IN201834801

IN201834580

IN201834648


Fixed an issue where UDFs were not populated on Actions created from the 360 Service Desk Wizards.

IN201834648
Added a "Move-To" Location field to the Service Desk Wizard for Change Actions.







Help Desk Portal - Email: help@pcr.com - Phone: 616.259.9242