.CustomerCenter Parameters v2020.1

CC_NEWUSER_ROLE

(role name)

Default: "CustomerCenter"

This parameter is used when the User Management module is enabled on CustomerCenter. New users created from CustomerCenter will be assigned this Role.

CC_NEWUSER_TENANT_LIMIT

(number)

Default: 10

This parameter sets a limit on the number of users that can be created from CustomerCenter within each tenant.

CC_EMAIL_REQUIRED

(true or false)

Default: TRUE

This parameter specifies if the Contact Email field on CustomerCenter is required.

CC_PHONE_REQUIRED

(true or false)

Default: FALSE

This parameter specifies if the Contact Phone field on CustomerCenter is required.

CC_CATALOG_DEFAULT_CATEGORY_VIEW_TYPE

("grid" or "list")

Default: "grid"

This parameter controls the default view presented when a user visits a category page in the shopping catalog.

CC_CATALOG_DEFAULT_CATEGORY_SORT

(column_name "ASC" or "DESC")

Default: "DESCRIPTION ASC"

This parameter controls the default sort order that items are presented in when viewing a category page in the shopping catalog.

CC_CATALOG_DEFAULT_ITEMS_PER_PAGE

(number)

Default: 8

This parameter controls how many items are shown per page in the category pages of the shopping catalog.

CC_GRID_DEFAULT_ITEMS_PER_PAGE

(number)

Default: 8

This parameter shows how many items are shown in data grids throughout the CustomerCenter. ie Directory listing.

CC_KNOWLEDGEBASE_COMMENTS

(true or false)

Default: TRUE

This parameter controls if comments are allowed in the knowledgebase in CustomerCenter

CC_SHOW_CABLING_PICKER

(true or false)

Default: TRUE

This parameter controls whether or not the cabling equipment picker is shown in the CustomerCenter request billing details forms.

CC_DESTINATION_EQUIPMENT_FORM_LABEL

(cabling equipment picker label)

Default: "Jack Number"

This parameter controls what label is applied to the cabling equipment picker in CustomerCenter request billing details forms. If CC_SHOW_CABLING_PICKER is FALSE, this parameter is ignored.

CC_CATALOG_SHOW_INVALID_LOCATION_ITEMS

(true or false)

Default: FALSE

This parameter controls whether or not to show service and equipment items, in the catalog pages, that are restricted to certain locations and either a location is not selected or an invalid location is selected. If FALSE, these items are not shown in results. If TRUE, these items show, but can not be requested.

CC_VERSION

(1 or 2)

Default: 2

This parameter tells the system which menu system to use when a user is in CustomerCenter. If using the legacy CustomerCenter, then this should be set to 1. However, the default value of 2 should always be used when the new CustomerCenter version is being used. *The legacy CustomerCenter is slated to be removed in the near future, at which point this option will also be removed.

CC_DEFAULT_BILL_VIEW

("/bill/" + "gla-view", "owner-view" or "bg-view")

Default: "/bill/gla-view"

This parameter controls which bill view type is used when viewing a bill from CustomerCenter.

CC_CALL_DETAILS

("OWNER" or "ALL")

Default: "OWNER"

This parameter controls which calls are shown when a CustomerCenter user views their call details. "OWNER" shows only calls owned by the users whereas "ALL" shows all calls in the system.

CC_REQUEST_SHOW_PRIMARY_SECONDARY_CONTACTS

(boolean)

Default: "True"

This parameter controls whether the Primary and Alternate On-Site selectors are available on the Order Contacts section of the Order Details before submitting a Request. Setting to False will hide these values at all times.

CC_REQUEST_EXPIRATION_DAYS

(number)

Default: 30

This parameter controls the number of Days before a Pending Request in a Customer's Cart within CustomerCenter Expires.