{"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Configuration:","type":"text"}]},{"type":"paragraph","content":[{"text":"In order to recieve email","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"PCR-360 must be configured with an Email Account capable of receiving email via the chosen API or transport type: ","type":"text"},{"type":"hardBreak"},{"text":"See ","type":"text"},{"text":"Configuring Email","type":"text","marks":[{"type":"link","attrs":{"href":"/wiki/spaces/pcr360wiki/pages/17240603"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"An event must be created to periodically check for email","type":"text"}]},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"__confluenceADFMigrationUnsupportedContentInternalExtension__","text":"","parameters":{"cxhtml":"

Event	System Check Email
Status	Pending
Listener Class	PCR_Utility_EmailManager
Listener Method	eventCheckMail
Data	js

","block-inline":true,"nestedContent":{"type":"doc","content":[{"type":"table","content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Event","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"System Check Email","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Status","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Pending","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Listener Class","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"PCR_Utility_EmailManager","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Listener Method","type":"text","marks":[{"type":"textColor","attrs":{"color":"#222222"}}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"eventCheckMail","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Data","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"codeBlock","attrs":{"language":"javascript"},"content":[{"text":"{\n\t\"host\":\"customer.host.name\"\n}","type":"text"}]},{"type":"paragraph","content":[{"type":"hardBreak"}]}]}]}]}],"version":1},"reason":"A table in list item can't be created or edited in the new editor."}}}]},{"type":"paragraph","content":[{"type":"hardBreak"}]}]}]}],"version":1}

Receiving Email (Service Desk Emails)

Configuration: