Can Remarks optionally persist through Aging?

With Aging the general idea is that the data on the Service should be removed. This would include any Remarks. So the question of "What happens when a Phone Number is receiving harassing phone calls?" arises. Normally, an Administrator might add Remarks to the Service to explain why a number is set to Inactive. However, since the Aging process might remove the Remarks about the harassing calls, that data then gets lost.

So the real question here is how can an Administrator make it so that the Service is not reused after Aging to prevent the harassing calls from recurring for someone else?

The best way to handle this is to set the Service to a Service Pool with Services that are designated "Do Not Use". By adding the Service to this Pool, the Service will be designated to not be used simply by being in the "Do Not Use" Pool. Additionally, the Administrator can add a User Defined Field (UDF) that will persist through Aging as well, with the flag "Verify Field Data" set to call attention to UDF. Using the method provides a backstop to the need to not use the Service since a Remark could easily be overlooked when re-assigning the Service with an Add Action.