Document toolboxDocument toolbox

.Add a Service v2019.2

Add a Service

Administrators can set what Services the Users can see on the CustomerCenter with the Orderable flag in the Services Catalog. Services can also be made unavailable by having their Service Catalog status set to be inactive.

CustomerCenter gives Users two options to select Services that they would like to have installed.

  1. Click the Add a Service link from the Getting Started form, when a user first navigates into the CustomerCenter. All of the 'available Services in the Organization are displayed.
  2. Click the 'Shopping' link in the menu and then click Services to open the Services Categories page, and allows the User to select a Service.

Not all Services might be available for all Locations.  Any Services with Location Permissions set, will not be initially shown.  The User can open the location picker to select their current location to view all Services available to that location.

Services will show two types of Charges that can relate to them: the onetime Charges  and the monthly Charges.  Once a User selects a Service that they want, they can click the Request button  to add a Service to the cart.

The cart will update the number as well as show a thumbnail of the most recently added item to the Cart.


Help Desk Portal - Email: help@pcr.com - Phone: 616.259.9242