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- Pete Stapley (Deactivated)
- David Engblom
- Karis Hathaway (Deactivated)
The Services, Equipment, and Packages pages are similar in that they allow Customers to submit requests for Services, Equipment, and Packages. Items may be viewed in either a list or a grid format and the User has the option to search or sort the results. Services, Equipment, and Packages may be organized into categories that are displayed in a list on the left column and also on the bottom underneath items that are not associated with a category. Clicking on a category title or one of the "View" button displays items or categories under that category. You may also click on the title or image of the Services, Equipment, and Packages to view a more detailed entry about that item.
Owner, Billing Account, and Location selection may affect which items are available. Both Services and Equipment may be added to your Cart in a single Request. After you finish adding items to the Request, you may click on the 
icon in the upper right corner.
Add a Service to a Request
Users can add services to new or existing Request. Once a User selects a Service they want, click the If you select "Create New Request", a new Request will be created with the title "Request" followed by a number.
button to activate the pop-up menu. You then have the option to "Create a new Request" or you can select one of your "Saved Requests". If you select an existing request, the service will be added to that request. Categories with multiple services may continue to be nested with multiple Services under them.
Add Equipment to a Request
Users can add Equipment to new or existing Requests. Once a User selects the Equipment they want, click the If you select an existing Request, a 2nd menu will display with the options to add the Equipment as "Standalone" or attach it to a service on a Request. If you select "Create New Request", a new Request will be created with the title "Request" followed by a number.
button to activate the pop-up menu. You then have the options to "Create a new Request" or you can select one of your "Saved Requests".
Add a Package to a Request
Users can add packages to new or existing Request. Once a User selects the package they want, first click the If this is the correct package, click the If you select "Create New Request", a new Request will be created with the title "Request" followed by a number.
button to view the contents of the package.
button to activate the pop-up menu. You then have the options to "Create a new Request" or you can select one of your "Saved Requests". If you select an existing request, the package will be added to that request. The Cart will update the number of items in the Cart as well as briefly show the thumbnail (If one is set, otherwise the PCR placeholder image will show) of the most recently added item
For more information regarding Request, please see the Cart page.
Related Pages
Help Desk Portal - Email: help@pcr.com - Phone: 616.259.9242